FAQs

Frequently Asked Questions (FAQs) – British Shopper

1. What products does British Shopper sell?

We specialize in Smart Watches, Wireless Earbuds, Men’s & Women’s Fashion Watches, Handbags, and Wallets. Each product is carefully selected to bring you both style and quality at affordable prices.

2. Do you deliver outside the UK?

Yes, we ship worldwide. Standard delivery within the UK takes 3–5 business days, while international orders may take 7–14 business days depending on location and customs.

3. How can I track my order?

Once your order is shipped, you’ll receive an email with a tracking number and link so you can monitor your package in real time.

4. What payment methods do you accept?

We accept Visa, MasterCard, PayPal, and other secure online payment options to make your shopping experience safe and convenient.

5. Can I return or exchange an item?

Yes. You can return or exchange your order within 14 days of delivery, provided the item is unused, in its original packaging, and in the same condition as received.

Note: For hygiene reasons, earbuds and personal-use items cannot be returned or exchanged.

6. How do I request a return or exchange?

Simply email us at returns@britishshopper.com with your order number and reason for return. Our support team will guide you through the process.

7. Are my personal details safe when shopping with British Shopper?

Absolutely. Your information is protected with secure encryption and is never shared with third parties. For full details, please read our Privacy Policy.

8. Do you offer discounts or promotions?

Yes, we regularly run special offers and seasonal sales. Be sure to subscribe to our newsletter to get the latest updates, discounts, and exclusive deals.

9. Can I change or cancel my order after placing it?

Orders can be modified or canceled within 12 hours of purchase. After this time, if the order is already processed, you’ll need to follow our Returns Policy.

10. How can I contact customer support?

You can reach our support team via email at support@britishshopper.com. We usually respond within 24 hours.